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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Star Pyle

Star Pyle

March 14, 2025

5  out of  5
rating by Star Pyle
"I switched over from Progressive over a year ago and regret not coming here from the jump! The whole team have always been very responsive, helpful and always meet my needs! I couldn’t ask for a better insurance team. ❤️"
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Hannah Johns

March 13, 2025

5  out of  5
rating by Hannah Johns
"I just switched to State Farm from Progressive. I filled out an online quote and almost immediately, Sierra from Dixie Truman’s branch reached out to me. Sierra was friendly, efficient and professional. It was so refreshing to actually get to talk to a real person and I am saving $230 a month by switching! It was such a smooth and quick process. I suggest everyone to reach out to this office to see if you can save and have a better car insurance experience like I did."
We responded:
"We're SO glad to have you, Hannah! Love hearing great things about our amazing team member, Sierra! We try to make the switch an easy process! Taking care of our customers is our #1 priority!"
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Emmy Johnson

March 8, 2025

5  out of  5
rating by Emmy Johnson
"I really enjoy working with this office. They respond quickly, you can text with them, you do not have to deal with any automated systems, and Dixie helped me find a good bundle discount for auto/renters. They are kind and professional and I would recommend working with them."
We responded:
"Thanks, Emmy! We are so happy we could get you a great BUNDLE deal! We appreciate YOU and your recommendation!!! "
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Glenn Wiedenbeck

March 7, 2025

5  out of  5
rating by Glenn Wiedenbeck
"Dixie is the best agent I’ve ever dealt with…… love some State Farm :-)"
We responded:
"Thanks for leaving us such a great review! We appreciate y'all so much!! :)"
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Courtney Leigh

January 28, 2025

5  out of  5
rating by Courtney Leigh
"Sierra has been outstanding in handling my request for renters insurance coverage. She responds promptly, and in a professional manner, to my questions. It was a pleasure dealing with her."
We responded:
"Courtney, we are SO glad that we could help you with your Renter's Insurance! ...and we really appreciate your kind words about Sierra! Isn't she wonderful!!! ...and we get to work with her EVERY day! :) "
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Jennifer Banner

January 28, 2025

5  out of  5
rating by Jennifer Banner
"A few years ago I had to change from Geico to State Farm due to an increase. This was the best decision I could have made. On top of the best rates, Dixie has the most knowledgeable, helpful and friendly team around. Give them a try - you will not regret it 👍"
We responded:
"Jennifer, we just love working with you! We are delighted that you had such a great experience with us! We're always here for you! "
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Grady Howard

January 6, 2025

5  out of  5
rating by Grady Howard
"They make it super easy to get started and are very knowledgeable and friendly! I would definitely recommend Dixie Turman- State Farm"
We responded:
"Thank you, Grady for your 5-star review! We're so glad we could make things easy for you! ...and we're so glad to have you with our "office family"!"
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Angie Neal

October 4, 2024

5  out of  5
rating by Angie Neal
"Spoke to Tara today at State Farm. She was very pleasant and very kind and she went above and beyond helping me with my mom’s policy. I highly recommend her and this company. They have the best customer service of any insurance I’ve ever seen. Thank you for taking the time to address all of my questions. I really appreciate it.😊"
We responded:
"Angie, Thank you so much for your sweet comments about our agency AND Terra! We strive to give 5-Star service every day! We appreciate you! "
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Lisa McLeod

September 30, 2024

5  out of  5
rating by Lisa McLeod
"The Dixie Turman State Farm Office deserves the 5-star rating i gave them because they go out of their way & job title to provide their policyholders w/Exceptional Service & if they can’t answer ur question they won’t stop until they they get u an answer - They have a very streamline process including their Claims Dept. Services and they also offer Great Auto & Home Rates too - I love that u can either go completely electronic & online w/everything or if u prefer that personal human contact & touch u can do that to - They’re always available during normal business hours but if u have issues that require immediate attention after normal business hours they offer an after hours # u can call for customer support as well - I’m very happy w/the Dixie Turman State Farm Agent office cuz i’ve had many policy changes that i thought were difficult but they handled each & everyone one w/ease & didn’t see them as difficult & always handled them very quickly & efficiently for me so when i say this State Farm Agent & her 5-Star Team deserves a 5-Star Rating I’m being very truthful & honest w/my opinion all due to my several years of experience w/this Agent & her Team Member Employees!"
We responded:
"Oh, Lisa--We are so thankful for your kind words! This is exactly what we TRY to do every day! ...trying to make insurance easy for our customers! AND we love what we do! "
Profile photo of Jenn R

Jenn R

August 14, 2024

1  out of  5
rating by Jenn R
"I was a customer here for years. I don't know what has changed but in the last few years but: •LI've had to call & ask for my proof of insurance more than 3x. The billing is constantly messed up. I received a quote on my new car I added, they charged me the quoted price one time, the following month the price went up by more than $100. I reached out to correct the error, the billing dept confirmed the new price was actually the correct price despite my previous quote. I changed insurance companies after that, dropped State Farm from my auto bc of the conatant mess. They just charged my account over $300 for a policy I no longer have. I have called them & again, they're calling billing. I am livid."
We responded:
"Thank you, Jenn, for talking with me so that I could explain that the quote we provided didn't change, but the new vehicle 'billing' was spread out (from the date purchased). I am so sorry that the bank didn't have time to stop the charge going through your account, but 100% of any over-payment was refunded to you. We're sorry to see you leave! If we can ever help you in the future, we would be more than happy to do so."
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Hailey Willard

July 25, 2024

5  out of  5
rating by Hailey Willard
"Dixies the best! She made switching my insurance policy easy and quick. Highly recommend"
We responded:
"Thank you, Hailey, for your 5-star review! We are SO happy to have you! "
Profile photo of LeAnn Tadlock

LeAnn Tadlock

June 28, 2024

5  out of  5
rating by LeAnn Tadlock
"Dixie and her team are awesome! When I called and needed insurance right away, Dana handled it quickly and efficiently!"
We responded:
"Thank you, LeAnn! Your kind words mean so much to us! ...and, Dana deserves the Kudos--she's awesome!"
Profile photo of Jesus Campos

Jesus Campos

June 26, 2024

5  out of  5
rating by Jesus Campos
"Been with Dixie for going on almost ten years now. Sierra and the rest of the staff are always so helpful and respond quickly to our needs and questions. While state farm has at times failed to live up to our expectations, the staff here never has!"
We responded:
"Thanks, Jesus! We so appreciate you! So happy that you've been with our 'family' so long -- we enjoy working with you! Sierra is SO GREAT! Comments like yours mean so much to us! Thanks again! "
Profile photo of Kimberly Stewart

Kimberly Stewart

June 21, 2024

5  out of  5
rating by Kimberly Stewart
"Totally feel well taken care of and in good hands with State Farm - Dixie Turman - Commerce"
We responded:
"Thank you, Kimberly! This means so much to my team & me! "
Profile photo of yuklun lam

yuklun lam

June 19, 2024

4  out of  5
rating by yuklun lam
"Customer service is efficient and friendly. Sharon is very detailed to answer my questions. April Lam"
We responded:
"Thank you for your wonderful comments. Yes, Sharon pays such close attention to details for our customers! She's the SUNSHINE in our office! We appreciate you!"
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emina riebock

April 2, 2024

5  out of  5
rating by emina riebock
"Their dedication to providing personalized assistance makes me feel like a valued customer. I highly recommend their services to anyone seeking a truly exceptional experience."
We responded:
"Thank you for your 5-star review and kind words! We truly appreciate your business and you ARE VALUED! "
Profile photo of Cindy Navarro

Cindy Navarro

April 2, 2024

5  out of  5
rating by Cindy Navarro
"I moved all my policies over to Dixie with State Farm and couldn’t be happier. The personal service I get is definitely 5 star worthy and the great rates are a plus too!"
We responded:
"Thanks for the Review, Cindy! We are so happy to have you in our office! We are proud to be able to service your insurance needs!"
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C Taylor

March 22, 2024

5  out of  5
rating by C Taylor
"Dixie and her team (especially Tara) always take amazing care of my business and personal insurance needs. I couldn’t ask for better service. Thank you to everyone at Dixie’s State Farm."
We responded:
"Thank you SO MUCH for leaving us a 5-star review! We appreciate the opportunity to work with you Year Around! We love taking care of our policyholders!! ....and isn't Terra just wonderful!!! Thank you for recognizing her!"
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Donna Slawson

March 20, 2024

5  out of  5
rating by Donna Slawson
"Always very helpful and right there when you need them thank you so much for all you"
We responded:
"Oh, thank you Donna for the 5-star review! We appreciate you so much! We're always glad to help you in ANY WAY!! "
Profile photo of Evan “Doc” Yeager, Ed.D.

Evan “Doc” Yeager, Ed.D.

March 13, 2024

5  out of  5
rating by Evan “Doc” Yeager, Ed.D.
"Friendly and personable staff. Exceptional customer service and support. In our current economy, with its hyperinflation, you might as well leverage your money where you can as insurance is expensive everywhere."
We responded:
"Doc, thank you for your kind words! We KNOW insurance is expensive, and there is just so much money in the budget for insurance--but we try to help people get the best protection, at the best price possible! We look for ALL the discounts! I am blessed to get to work with wonderful families like YOURS!"
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Tina Maxwell

January 29, 2024

5  out of  5
rating by Tina Maxwell
"Glenda Henderson came to our school and talked to my students about recycling. She was amazing and we appreciate her coming"
We responded:
"SO glad that you & your students enjoyed our program! We love giving back to our communities!! We were so glad to pull Glenda (a school teacher for YEARS) out-of-retirement to help with these programs!"
Profile photo of Sharon Smith

Sharon Smith

January 19, 2024

5  out of  5
rating by Sharon Smith
"Dixie and her staff are the most kind and caring folks. They got us all signed up and updated, and we so appreciate them. Thank you, Dana for your help!"
We responded:
"Sharon, we are SO happy to be able to help you with your insurance! We appreciate you & Charlie! Dana told me how much she enjoyed getting to work with y'all!"
Profile photo of Jason S

Jason S

January 18, 2024

5  out of  5
rating by Jason S
"Dixie Turnman and her staff are so amazing. Its like they are family. If something needs to get done I can count on them and they will bend over backwards for you. You can't go wrong choosing Dixie Turnman. I highly recommend her to everyone. You will not be disappointed."
We responded:
"Thank you, Jason! We feel like our customers ARE family!! .....ALWAYS glad to help!"
Profile photo of William Jones

William Jones

January 5, 2024

5  out of  5
rating by William Jones
"I can’t say enough about how personable and professional they are. I have been with them since undergrad at Commerce over 20 years ago. They remain awesome and caring and I appreciate the team. All of them are just the best! Thank you guys for the great service and care you provide me and my family!"
We responded:
"William, we are so proud to have been able to work with you and your family for over 20 years! ....time has flown by! We appreciate you so much! Let us know if we can ever help y'all!!!"
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paula cookson

January 4, 2024

5  out of  5
rating by paula cookson
"She did a wonderful job of presenting the information in kid fashion. The students were very attentive."
We responded:
"We are so pleased that your students enjoyed our presentation! We really enjoy the opportunity to give back to our communities!"