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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angie Neal

Angie Neal

October 4, 2024

5  out of  5
rating by Angie Neal
"Spoke to Tara today at State Farm. She was very pleasant and very kind and she went above and beyond helping me with my mom’s policy. I highly recommend her and this company. They have the best customer service of any insurance I’ve ever seen. Thank you for taking the time to address all of my questions. I really appreciate it.😊"
We responded:
"Angie, Thank you so much for your sweet comments about our agency AND Terra! We strive to give 5-Star service every day! We appreciate you! "
Profile photo of Lisa McLeod

Lisa McLeod

September 30, 2024

5  out of  5
rating by Lisa McLeod
"The Dixie Turman State Farm Office deserves the 5-star rating i gave them because they go out of their way & job title to provide their policyholders w/Exceptional Service & if they can’t answer ur question they won’t stop until they they get u an answer - They have a very streamline process including their Claims Dept. Services and they also offer Great Auto & Home Rates too - I love that u can either go completely electronic & online w/everything or if u prefer that personal human contact & touch u can do that to - They’re always available during normal business hours but if u have issues that require immediate attention after normal business hours they offer an after hours # u can call for customer support as well - I’m very happy w/the Dixie Turman State Farm Agent office cuz i’ve had many policy changes that i thought were difficult but they handled each & everyone one w/ease & didn’t see them as difficult & always handled them very quickly & efficiently for me so when i say this State Farm Agent & her 5-Star Team deserves a 5-Star Rating I’m being very truthful & honest w/my opinion all due to my several years of experience w/this Agent & her Team Member Employees!"
We responded:
"Oh, Lisa--We are so thankful for your kind words! This is exactly what we TRY to do every day! ...trying to make insurance easy for our customers! AND we love what we do! "
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Jenn R

August 14, 2024

1  out of  5
rating by Jenn R
"I was a customer here for years. I don't know what has changed but in the last few years but: •LI've had to call & ask for my proof of insurance more than 3x. The billing is constantly messed up. I received a quote on my new car I added, they charged me the quoted price one time, the following month the price went up by more than $100. I reached out to correct the error, the billing dept confirmed the new price was actually the correct price despite my previous quote. I changed insurance companies after that, dropped State Farm from my auto bc of the conatant mess. They just charged my account over $300 for a policy I no longer have. I have called them & again, they're calling billing. I am livid."
We responded:
"Thank you, Jenn, for talking with me so that I could explain that the quote we provided didn't change, but the new vehicle 'billing' was spread out (from the date purchased). I am so sorry that the bank didn't have time to stop the charge going through your account, but 100% of any over-payment was refunded to you. We're sorry to see you leave! If we can ever help you in the future, we would be more than happy to do so."
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Hailey Willard

July 25, 2024

5  out of  5
rating by Hailey Willard
"Dixies the best! She made switching my insurance policy easy and quick. Highly recommend"
We responded:
"Thank you, Hailey, for your 5-star review! We are SO happy to have you! "
Profile photo of LeAnn Tadlock

LeAnn Tadlock

June 28, 2024

5  out of  5
rating by LeAnn Tadlock
"Dixie and her team are awesome! When I called and needed insurance right away, Dana handled it quickly and efficiently!"
We responded:
"Thank you, LeAnn! Your kind words mean so much to us! ...and, Dana deserves the Kudos--she's awesome!"
Profile photo of Jesus Campos

Jesus Campos

June 26, 2024

5  out of  5
rating by Jesus Campos
"Been with Dixie for going on almost ten years now. Sierra and the rest of the staff are always so helpful and respond quickly to our needs and questions. While state farm has at times failed to live up to our expectations, the staff here never has!"
We responded:
"Thanks, Jesus! We so appreciate you! So happy that you've been with our 'family' so long -- we enjoy working with you! Sierra is SO GREAT! Comments like yours mean so much to us! Thanks again! "
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Kimberly Stewart

June 21, 2024

5  out of  5
rating by Kimberly Stewart
"Totally feel well taken care of and in good hands with State Farm - Dixie Turman - Commerce"
We responded:
"Thank you, Kimberly! This means so much to my team & me! "
Profile photo of yuklun lam

yuklun lam

June 19, 2024

4  out of  5
rating by yuklun lam
"Customer service is efficient and friendly. Sharon is very detailed to answer my questions. April Lam"
We responded:
"Thank you for your wonderful comments. Yes, Sharon pays such close attention to details for our customers! She's the SUNSHINE in our office! We appreciate you!"
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emina riebock

April 2, 2024

5  out of  5
rating by emina riebock
"Their dedication to providing personalized assistance makes me feel like a valued customer. I highly recommend their services to anyone seeking a truly exceptional experience."
We responded:
"Thank you for your 5-star review and kind words! We truly appreciate your business and you ARE VALUED! "
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Cindy Navarro

April 2, 2024

5  out of  5
rating by Cindy Navarro
"I moved all my policies over to Dixie with State Farm and couldn’t be happier. The personal service I get is definitely 5 star worthy and the great rates are a plus too!"
We responded:
"Thanks for the Review, Cindy! We are so happy to have you in our office! We are proud to be able to service your insurance needs!"
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C Taylor

March 22, 2024

5  out of  5
rating by C Taylor
"Dixie and her team (especially Tara) always take amazing care of my business and personal insurance needs. I couldn’t ask for better service. Thank you to everyone at Dixie’s State Farm."
We responded:
"Thank you SO MUCH for leaving us a 5-star review! We appreciate the opportunity to work with you Year Around! We love taking care of our policyholders!! ....and isn't Terra just wonderful!!! Thank you for recognizing her!"
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Donna Slawson

March 20, 2024

5  out of  5
rating by Donna Slawson
"Always very helpful and right there when you need them thank you so much for all you"
We responded:
"Oh, thank you Donna for the 5-star review! We appreciate you so much! We're always glad to help you in ANY WAY!! "
Profile photo of Evan “Doc” Yeager, Ed.D.

Evan “Doc” Yeager, Ed.D.

March 13, 2024

5  out of  5
rating by Evan “Doc” Yeager, Ed.D.
"Friendly and personable staff. Exceptional customer service and support. In our current economy, with its hyperinflation, you might as well leverage your money where you can as insurance is expensive everywhere."
We responded:
"Doc, thank you for your kind words! We KNOW insurance is expensive, and there is just so much money in the budget for insurance--but we try to help people get the best protection, at the best price possible! We look for ALL the discounts! I am blessed to get to work with wonderful families like YOURS!"
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Tina Maxwell

January 29, 2024

5  out of  5
rating by Tina Maxwell
"Glenda Henderson came to our school and talked to my students about recycling. She was amazing and we appreciate her coming"
We responded:
"SO glad that you & your students enjoyed our program! We love giving back to our communities!! We were so glad to pull Glenda (a school teacher for YEARS) out-of-retirement to help with these programs!"
Profile photo of Sharon Smith

Sharon Smith

January 19, 2024

5  out of  5
rating by Sharon Smith
"Dixie and her staff are the most kind and caring folks. They got us all signed up and updated, and we so appreciate them. Thank you, Dana for your help!"
We responded:
"Sharon, we are SO happy to be able to help you with your insurance! We appreciate you & Charlie! Dana told me how much she enjoyed getting to work with y'all!"
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Jason S

January 18, 2024

5  out of  5
rating by Jason S
"Dixie Turnman and her staff are so amazing. Its like they are family. If something needs to get done I can count on them and they will bend over backwards for you. You can't go wrong choosing Dixie Turnman. I highly recommend her to everyone. You will not be disappointed."
We responded:
"Thank you, Jason! We feel like our customers ARE family!! .....ALWAYS glad to help!"
Profile photo of William Jones

William Jones

January 5, 2024

5  out of  5
rating by William Jones
"I can’t say enough about how personable and professional they are. I have been with them since undergrad at Commerce over 20 years ago. They remain awesome and caring and I appreciate the team. All of them are just the best! Thank you guys for the great service and care you provide me and my family!"
We responded:
"William, we are so proud to have been able to work with you and your family for over 20 years! ....time has flown by! We appreciate you so much! Let us know if we can ever help y'all!!!"
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paula cookson

January 4, 2024

5  out of  5
rating by paula cookson
"She did a wonderful job of presenting the information in kid fashion. The students were very attentive."
We responded:
"We are so pleased that your students enjoyed our presentation! We really enjoy the opportunity to give back to our communities!"
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Amanda Pierce

January 3, 2024

5  out of  5
rating by Amanda Pierce
"They did a great job teaching internet safety to my class! She was very interactive and engaging with the students."
We responded:
"Amanda, we are so glad that we were able to come visit with your students! They were so fun and full of ideas! Reinforcing YOUR instruction and taking one more opportunity to help protect our young students is something we are proud to do! "
Profile photo of Sharon Keenan

Sharon Keenan

December 22, 2023

5  out of  5
rating by Sharon Keenan
"This is the greatest office that I have ever done business with. The team members have so much knowledge and Dixie Turman is AWESOME. I had such a good experience. I will refer everyone to this office."
We responded:
"Sharon, we appreciate you so much!!! Thank you for the fantastic 5 Star review!"
Profile photo of Jase Harrell

Jase Harrell

December 22, 2023

5  out of  5
rating by Jase Harrell
"Finding a good insurance agent feels like hitting the jackpot, and with Sharon at State Farm, I truly struck gold! From the moment I walked into her office, I knew I was in good hands. Her warm smile and genuine eagerness to understand my needs immediately put me at ease. Sharon's dedication to her clients is unparalleled. She's always one step ahead, proactively checking in and keeping me informed every step of the way. Her prompt responses and genuine care make me feel valued and secure. If you're looking for an insurance agent, look no further than Sharon at State Farm. She's a professional, knowledgeable, and above all, compassionate advocate for her clients. Finding someone who genuinely cares about your well-being in the insurance world is rare, but Sharon is that diamond in the rough. Without a doubt, five stars, all the way! P.S. Don't just take my word for it – go experience Sharon's magic for yourself! You won't regret it."
We responded:
"Thank you, Jase for your review! We feel like we're the ones that "hit the jackpot" getting to work with wonderful people like you! ....and we agree that Sharon has that extra special magic!"
Profile photo of Dr. Brandon W. Stiner

Dr. Brandon W. Stiner

December 22, 2023

5  out of  5
rating by Dr. Brandon W. Stiner
"Honestly, dealing with insurance can be stressful, but Sharon manages to turn it into a positive experience. She's the sunshine after any storm, always ready with a smile and a solution. It's not just about the rates or the coverage, it's about the peace of mind that comes from knowing you have someone like Sharon in your corner. So, if you're looking for an insurance agent who is just as good with people as they are with policies, look no further than Sharon at Dixie Turman-State Farm. You'll be amazed at how good insurance can feel! Here is 5 stars (plus a million sunshine points!) P.S. If you're reading this, Sharon, thanks for being awesome! You truly are a star!"
We responded:
"Oh Brandon! Thank you so much for the 5-star AND Million Sunshine Points!! :) I can't wait to show this to Sharon! She has sunshine in her pocket! We are so honored to be your agent AND that we get to help take the stress out of insurance!!!"
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Pamela Scott

December 21, 2023

5  out of  5
rating by Pamela Scott
"We have been with Dixie's agency since we moved to the area in 2020. Everyone who works there are professional and pleasant to work with. They work hard to get you the insurance you need at the best price. We recommend Dixie to everyone who asks about a good insurance agent."
We responded:
"Thank you for the Review, Pamela! We're so glad to be able to help you with your insurance needs! We try hard EVERY DAY to give people the best coverage with the best price!"
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Beverly Mathis

December 21, 2023

5  out of  5
rating by Beverly Mathis
"State farm is like having an easy button when looking for a Great insurance company...."
We responded:
"Oh, Beverly! We LOVE this!! Thank you for your kind words AND for being with our State Farm family! "
Profile photo of SUSAN HAO-DAGURO

SUSAN HAO-DAGURO

December 19, 2023

5  out of  5
rating by SUSAN HAO-DAGURO
"When calling in I usually get Sharon and rarely do I need to get transferred to anyone else. Sharon is always professional, knowledgeable, and courteous - able to answer my every inquiry. Not too mention that sweet, southern accent that just makes you feel like family! 😊"
We responded:
"Oh Susan, we ALL love our Sharon and her southern ways! So glad you "feel" like family because we feel like you are, too!! Thank you for taking the time to leave us a 5-star review! I told Sharon about this and she said, "what accent?" ....then giggled!!! :) "